Terms & Conditions
Last Updated: July 2026
1. Agreement to Terms
By accessing ProfessionalPetSuppliesHub, operated by Ecom Fire INC, you agree to be bound by these Terms of Use, our Privacy Policy, and all other applicable terms and policies. If you do not agree to these terms, do not use this website or purchase from it.
2. Who We Are
ProfessionalPetSuppliesHub is owned and operated by Ecom Fire INC. Mailing Address: 4711 34th St. N. Suite F, St. Petersburg, FL 33714. Phone: (855) 697-9226 | Email: support@professionalpetsupplieshub.com
3. Eligibility
You must be at least 18 years of age to purchase from this website.
⚠️ Individuals under 18 are not permitted to purchase from this Site.
4. Products & Pricing
All prices listed are in US Dollars. We reserve the right to correct pricing errors at any time. We ship to all 50 US states and the District of Columbia only.
Products & Pricing
| Product | Price |
|---|---|
| Cotton Rope Chew Toy | $9.99 |
| Cat Wand Toys (3-Pack) | $13.95 |
| Slow Feeder Bowl — Anti-Gulp | $14.75 |
| Reflective Dog Collar | $17.95 |
| Grooming Gloves + Brush Set | $18.75 |
| No-Pull Dog Harness | $28.76 |
| Sisal Cat Scratching Post | $38.64 |
| Soft-Sided Pet Carrier | $47.89 |
| Washable Dog Bed — Medium | $49.76 |
| Automatic Pet Feeder — Timed | $53.45 |
| Compact Cat Tree Tower | $54.95 |
| Orthopedic Dog Bed — Large | $86.88 |
| Folding Pet Stroller | $87.64 |
| Multi-Level Cat Tree Palace | $87.76 |
| Pet Camera with Treat Tosser | $94.82 |
| Heavy-Duty Dog Crate — 36" | $96.95 |
5. Orders & Payment
We accept Visa and Mastercard only. Charges are processed immediately at the time of purchase. This is a one-time straight-sale purchase — no trials, subscriptions, or recurring charges will be applied to your card.
6. Billing Descriptor
Charges will appear on your credit card statement as: ProfessionalPetSupplie
7. Shipping
Orders ship via USPS Priority Mail at a flat rate of $7.95 per order. We ship to all 50 US states and the District of Columbia only. Orders are processed within 1–2 business days, with delivery typically taking 3–5 business days after processing.
8. Returns & Refunds
We accept returns within 30 days of the date the order is received. Items must be unused, in their original condition, and include the order number. See our Refund Policy for the full return and refund process.
9. Privacy
Personal information will not be shared with Third Parties.
See our Privacy Policy for full details on how we collect, use, and protect your information.
10. Intellectual Property
All content on this site, including text, graphics, logos, images, and software, is the property of Ecom Fire INC and is protected by copyright and other intellectual property laws. Do not reproduce, distribute, or create derivative works without our express written permission.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Ecom Fire INC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of or inability to use the Site.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Florida, USA, without regard to its conflict of law principles. Any disputes shall be resolved in the state or federal courts located in St. Petersburg, Florida.
13. Changes to These Terms
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Site after changes constitutes acceptance of the revised Terms. Please review this page periodically for updates.
14. Contact Us
If you have questions or concerns about these Terms, please contact us:
Email: support@professionalpetsupplieshub.com
Phone: (855) 697-9226
Mailing Address: Ecom Fire INC, 4711 34th St. N. Suite F, St. Petersburg, FL 33714